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Digital Tools for Communication

Ref. FCND
CategoryExact Sciences and TechnologyCategoryBeginner
Discover the top digital communication tools and master when and how to use them to elevate your team’s collaboration in online settings.
  • Duration: 3 hours
  • Effort: 3 hours
  • Pace: Self paced
  • Languages: English and portuguese
  • 2,471 already enrolled!
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What you will learn

  • Understanding the importance of effective team communication and collaboration.
  • Describing the evolution of digital tools during the COVID-19 pandemic.
  • Identifying text-based communication applications and exploring their functionalities: WhatsApp, Slack, Microsoft Teams, Email.
  • Learning about video conferencing communication applications and exploring their functionalities: Zoom, Microsoft Teams, Google Meet.
  • Learning about tools and functionalities for integrating different communication applications.

Description

The course ‘Digital Communication Tools’ provides a comprehensive overview of how to use digital tools to improve communication and collaboration in digital working environments. Participants will have the opportunity to explore various platforms tailored to their specific needs and communication preferences, including Slack, Microsoft Teams and Zoom, among others. Participants will learn to integrate these tools with other applications to streamline work processes and boost productivity.

Assessment and certification

At the end of each module, in order to assess your progress, there will be a mandatory learning assessment, which will be worth 50% of the final grade.

At the end of the course, there will be a Final Evaluation Test, worth 50% of the final grade.

Course plan

Part 1 | Team Communication and Collaboration
o Module 1: Team Communication
o Module 2: Evolution of Digital Communication Tools

Part 2 | Text-Based Digital Communication Tools for Teams
o Module 3: Introduction to digital communication tools
o Module 4: Text-based communication tools

Part 3 | Video and Voice Digital Communication Tools for Teams
o Module 5: Introduction to virtual meetings
o Module 6: Video communication tools

Part 4 | Integration Between Different Communication Tools
o Module 7: Integration of different communication tools
o Module 8: Functionalities for integrating different tools

Organizations

Academia Portugal Digital (Portugal Digital Academy)

License

License for the course content

Attribution-NonCommercial-NoDerivatives

You are free to:

  • Share — copy and redistribute the material in any medium or format

Under the following terms:

  • Attribution — You must give appropriate credit, provide a link to the license, and indicate if changes were made. You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use.
  • NonCommercial — You may not use the material for commercial purposes.
  • NoDerivatives — If you remix, transform, or build upon the material, you may not distribute the modified material.
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